Privacy Policy

1. Introduction.

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(a) Website Owner. Genesis Gold Group, Inc. ("Genesis Gold Group") is the owner of this website. Genesis Gold Group, Inc. can be contacted by mail at 9478 W Olympic Blvd #301, Beverly Hills, CA 90212, by phone at +1 (800) 200-4653, or by e-mail at info@genesisgoldgroup.com. This online privacy notice discloses Genesis Gold Group, Inc. information practices for this website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

(b) [Anonymous] Website Visits. In general, you can visit the website without disclosing OR revealing any personal information. Genesis Gold Group does not keep track of the domains from which people visit us.

(c) Website Transactions. At times, Genesis Gold Group will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, Genesis Gold Group may need to know a customer's name, mailing address, e-mail address and credit card details. It is Genesis Gold Group's intent to inform you before we collect personal information, such as the user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

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2. Personal Information That May Be Collected.

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(a) Identifying Information. In order to make a purchase OR to access designated subscriber services and/or restricted areas within the Genesis Gold Group website, we will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. We may request additional information necessary to establish and maintain a customer's account.

(b) Service Quality Monitoring. Some Website transactions may require a customer to telephone Genesis Gold Group or vice versa. Genesis Gold Group will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Genesis Gold Group 's practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.

(c) Information from Children. Genesis Gold Group does not sell products or services for purchase by children and will not collect or post information from a child under the age of 18 without the involvement of a parent or guardian. Genesis Gold Group will notify the child's parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child's use of the Website and providing instructions as to how the parent or guardian can delete the child's registration from the Website. Genesis Gold Group does not use personally identifying information collected from children for marketing or promotional purposes and does not disclose such information to any third party for any purpose whatsoever.

(d) Lost or Stolen Information. If a [customer's credit card and/or password] is lost or stolen, the customer should promptly notify Genesis Gold Group in order to enable Genesis Gold Group to cancel the lost or stolen information and to update its records with a changed [credit card and/or password].

(e) Chat Rooms, Forums and Bulletin Boards. If customer participates in an Genesis Gold Group chat room, discussion forum, or posts messages to a Genesis Gold Group bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside Genesis Gold Group, who have access to that chat room, forum or bulletin board. Some individual Genesis Gold Group chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant's expressed opinion is his or her own and should not be considered as reflecting the opinion of Genesis Gold Group.

(f) Links to Other Websites. Genesis Gold Group website may contain links to other websites. We are not responsible for the privacy practices or the content of those other Websites.

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3. Uses Made of the Information.

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(a) Limited Uses Identified. Without customer's prior consent, Genesis Gold Group will not use your personal identifiable information for any purpose other than that for which it is submitted. Genesis Gold Group uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Personal information collected by Genesis Gold Group will be used to customize the content and layout of the website as well as provide customers with additional information on any subject discussed on the website.

(b) Marketing Uses. Unless customer marks an "x" on the opt-out option box herein provided, Genesis Gold Group reserves the right to provide customer with information about our website, products and services, and related information in which customer has indicated an interest.  Additionally, the information you provide to this website may also be collected, used, analyzed and/or processed by Genesis Gold Group or selected third parties on our behalf for marketing and other business purposes.

(c) Stored Information Uses. Genesis Gold Group stores the information provided by customer OR the information entered on the website. This information is used to compile a customer's purchase history in order to enable Genesis Gold Group to recommend products, services, or special offers that would be of interest to a customer, to deliver customer purchases; and/or to contact customer again about other services and products.

(d) Online Advertising. Some companies that help Genesis Gold Group deliver interactive on-line advertising, such as banner ads, may collect and use information about Genesis Gold Group's customers to help better understand the types of advertising or promotions that are most appealing to customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please mark an "x" on the opt-out option box herein, if provided.

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4. Disclosure of the Information.

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(a) Agents. Genesis Gold Group employs or engages other companies and individuals to perform business functions on behalf of Genesis Gold Group. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.

(b) Marketing Analysis by Third Parties. Genesis Gold Group reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(c) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders. Genesis Gold Group may release personal information to appropriate governmental authorities where release is required by law, regulation or is requested by a government agency conducting investigations or proceedings. Genesis Gold Group may also release personal identifying information when we reasonably believe release is appropriate to comply with law, to enforce Genesis Gold Group agreements, or to protect the rights, property or safety of our customers. We may also release such information in an exchange of information with other companies and/or organizations for the purposes of fraud protection and credit risk reduction.

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5. Use of Computer Tracking Technologies.

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(a) No Tracking of Personal Information. Our website is not set up to track, collect or distribute personal information not entered by the visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others. The statistics garnered contain no personal information and cannot be used to gather such information.

(b) Use of Cookies. Genesis Gold Group, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is a small amount of data that is sent to customer’s browser from a web server. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Genesis Gold Group or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies. Our website may still be used if a customer’s browser is set to reject cookies however, some contents may not then display properly.

(c) Use of Web Beacon Technologies. Genesis Gold Group may also use Web beacon or other technologies to better tailor its website(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the website, a non-identifiable notice of that visit is generated which may be processed by Genesis Gold Group or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

(d) Collection of Non-Identifiable Information. Genesis Gold Group may collect non-identifiable information from user visits to our website(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Genesis Gold Group website(s); website and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Genesis Gold Group or its contractors may use this data to analyze trends and statistics.

(e) Collection of Personal Information. Genesis Gold Group collects personal identifying information from customer during a transaction. Genesis Gold Group may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Genesis Gold Group understand trends and patterns. This information is not reviewed at an individual level.

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6. Information Security.

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(a) Commitment to Online Security. Genesis Gold Group employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints.

(b) No Liability for Acts of Third Parties. Genesis Gold Group will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Genesis Gold Group shall not be liable for unauthorized disclosure of personal information due to no fault of Genesis Gold Group including, but not limited to, errors in transmission and unauthorized acts of our staff and/or third parties.

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7. Privacy Policy Changes and Opt-Out Rights.

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(a) Changes to Privacy Policy. This privacy notice was last updated on January 26, 2024. Genesis Gold Group reserves the right to change OR update its privacy policy statement at any time. A notice of such change will be posted on the Genesis Gold Group website for fifteen (15) days prior to the implementation of such change. Customer’s use of the website at any time is deemed a consent and acceptance of these policies. If customer does not agree with Genesis Gold Group’s privacy policy or any changes to the policy, customer should immediately stop using or visiting the website and cancel any pending transaction with Genesis Gold Group notifying Genesis Gold Group of customer’s election to opt-out of the transactional relationship.

(b) Opt-Out Right. Customer has the right at any time to cease permitting personal information to be collected, used or disclosed by Genesis Gold Group and/or by any third parties with whom Genesis Gold Group has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Genesis Gold Group via email at info@genesisgoldgroup.com or certified postal mail. After processing the cancellation, Genesis Gold Group will delete customer or prospective customer's personal information from its database.

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8. Access Rights to Data.

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(a) Information Maintained by Genesis Gold Group. Upon customer's request, Genesis Gold Group will provide a reasonable description of customer's personally identifiable information that it maintains in its data bank. Genesis Gold Group can be contacted by email at info@genesisgoldgroup.com, telephone at +1 (800) 200-4653, or certified postal mail to 9478 W Olympic Blvd #301, Beverly Hills, CA 90212.

(b) Corrections and Changes to Personal Information. Help us keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that Genesis Gold Group has on file, please promptly email us at info@genesisgoldgroup.com and provide the new or correct information.

(c) Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Genesis Gold Group who are California residents to request certain information regarding Genesis Gold Group's disclosure of personal information for their direct marketing purposes. To make such a request, please write to info@genesisgoldgroup.com. Within 30 days of receiving such a request, Genesis Gold Group will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Genesis Gold Group reserves its right not to respond to requests submitted other than to the address specified in this paragraph. California's privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

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9. Accountability.

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(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Genesis Gold Group compliance with this privacy policy, you may contact Genesis Gold Group by email at info@genesisgoldgroup.com.

(b) Terms of Use. If customer chooses to enter into a purchase order OR to subscribe to Genesis Gold Group's services, customer's action is hereby deemed acceptance of Genesis Gold Group practices described in this policy statement. Any dispute over privacy between customer and Genesis Gold Group is subject to the provisions of this notice and to Genesis Gold Group's Terms of Use Agreement which is hereby incorporated herein and which can be read at www.genesisgoldgroup.com/terms.

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